These terms are an agreement between you and [Operating Entity Name] (“Ledgerline”, “we”, “us”) about your use of the Ledgerline website, web application and related services (the “Service”). By creating an account or using the Service you agree to these terms.
1. Your account
You must give accurate information when you sign up and keep your login credentials secure. You are responsible for activity under your account and for the people you invite to your businesses and the roles you give them.
We recommend turning on multi-factor authentication. Tell us promptly at our contact page if you believe your account has been compromised.
2. The Service and pricing
The software features described on our pricing page are provided free of charge. Third-party fees, such as a payment processor's per-transaction fees for online payments, are charged by those providers and shown before you enable them.
We may add, change or retire features. If we make a change that materially reduces the Service, we will give reasonable advance notice and the opportunity to export your data.
3. Your data
You keep all rights to the data and documents you put into the Service (“Customer Data”). You give us permission to host, process and display Customer Data only as needed to provide the Service to you, including processing by the subprocessors listed in our privacy policy.
We do not sell Customer Data and do not use it to train AI models. You can export your data at any time and ask us to delete it.
4. AI-assisted features
Some features use artificial intelligence to read documents and suggest categories. Suggestions show their reason and confidence and may be wrong. Extracted amounts are checked by arithmetic, but you remain responsible for reviewing and approving the books and statements you produce.
5. Not professional advice
The Service is a tool. It does not provide accounting, tax, payroll or legal advice, and financial statements produced with it are not audited or reviewed by us. Consult a qualified professional for advice about your situation.
6. Acceptable use
You agree not to:
- use the Service for anything unlawful, fraudulent or to process data you have no right to process;
- try to access another customer's data, or probe, scan or test the Service's security outside our responsible disclosure guidelines;
- interfere with the Service, including by overloading it or uploading malicious files;
- resell or white-label the Service without our written permission.
7. Suspension and termination
You may stop using the Service and close your account at any time. We may suspend or close accounts that breach these terms or put the Service or other customers at risk; where reasonable we will give notice first and a chance to export your data.
8. Warranties and liability
The Service is provided “as is” and “as available”. To the extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental or consequential losses, or for lost profits or data.
[Liability cap and any jurisdiction-specific consumer protections to be completed by counsel.]
9. Governing law
These terms are governed by the laws of [Province], Canada, and the federal laws of Canada applicable there. [To be confirmed by counsel.]
10. Changes and contact
We may update these terms. If changes are material we will notify you by email or in the app before they take effect. Questions? Write to our contact page.